Distance Sales Agreement

DISTANCE SALES AGREEMENT

ARTICLE 1 – PARTIES

SELLER:
Title: Lamithra Art & R&D
Address: Ahmediye Mahallesi Kefçede mektebi Sokağı No:10 D:12 Üsküdar/Istanbul
E-mail: lamithraart@gmail.com
Phone: 0545-124-4341
Tax No / TR ID No: 32980295558

BUYER (MEMBER/CUSTOMER):
The name, surname, address, and contact information entered during the order are valid.

ARTICLE 2 – SUBJECT

This agreement regulates the rights and obligations of the parties regarding the sale and delivery of the product/service that the BUYER has ordered electronically through the SELLER's website www.lamithraart.com, within the framework of Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts.

ARTICLE 3 – INFORMATION ON THE PRODUCT/SERVICE SUBJECT TO THE AGREEMENT

The basic characteristics of the product, sales price, payment method, and delivery information are stated on the order summary page and in the order confirmation email. When the order is completed, this information becomes a part of the agreement.

ARTICLE 4 – GENERAL PROVISIONS

4.1. The BUYER declares that they have read and understood the preliminary information regarding the basic characteristics, sales price, payment method, delivery, and return conditions of the product subject to the agreement on the website www.lamithraart.com and has given the necessary confirmation electronically.

4.2. The product subject to the agreement is delivered within the period indicated in the preliminary information, depending on the distance of the BUYER's place of residence, provided that it does not exceed the legal period of 30 days.

4.3. If the product subject to the agreement is to be delivered to a person/organization other than the BUYER, the SELLER is not responsible for the refusal of delivery by the person/organization to be delivered to.

4.4. The SELLER is responsible for delivering the product subject to the agreement intact, complete, in accordance with the specifications specified in the order, and with warranty documents and user manuals, if any.

ARTICLE 5 – DELIVERY INFORMATION

5.1. Products are shipped within 3-15 business days from order confirmation. This period may be extended for custom-made and personalized orders; the estimated period is specified during the order.

5.2. Delivery is made to the address provided by the BUYER during the order. The SELLER is not responsible for delivery problems arising from incorrect address information.

5.3. For international orders, customs duties and import costs belong to the BUYER.

ARTICLE 6 – RIGHT OF WITHDRAWAL AND RETURN CONDITIONS

6.1. The BUYER has the right to withdraw from the contract within 14 (fourteen) days from the date of delivery, without stating any reason and without paying any penalty.

6.2. For the right of withdrawal to be exercised, the product must be unused, undamaged, and in its original packaging.

6.3. The right of withdrawal cannot be exercised for the following products:

  • Products that are custom-made or personalized (special sculpture orders, etc.)
  • Goods that are not suitable for return due to their nature, are perishable or have passed their expiry date
  • Products whose protective packaging has been opened after delivery and which are not suitable for return for health and hygiene reasons

6.4. In the exercise of the right of withdrawal, the return shipping fee belongs to the BUYER.

6.5. Notification of return must be made to [Email Address].

ARTICLE 7 – PRIVACY

Personal information belonging to the BUYER is protected within the scope of our Privacy Policy. Personal information is not shared with third parties; it is used only for the purpose of increasing orders and delivery.

ARTICLE 8 – RESOLUTION OF DISPUTES

In disputes arising from this agreement, the laws of the Republic of Turkey shall apply. Consumer Arbitration Committees and Consumer Courts in the SELLER's place of residence are authorized to resolve disputes. The consumer may submit their complaints within the scope of Law No. 6502 to the Consumer Arbitration Committee or the Consumer Court.

ARTICLE 9 – EFFECTIVENESS

The BUYER declares that they have read, understood, and accepted all the terms of this agreement before placing an order. The agreement becomes effective upon the BUYER's approval of the order.